Privacy Policy

Controller and contact

The controller is Mavi Transfer. Contact us at info@mavitransfer.com or +90 542 801 48 00. Our branches are in Dalaman (head office) and Datça.

Data we process

We may process the following categories to provide the service, meet legal duties and — only with your consent — measure the site:

• Booking contact details: name, phone, email and booking notes
• Passenger documents (ID / passport image or number) and passenger fields required for U-ETDS reporting
• Payment data: amount, method, status; card data is processed by the payment provider
• Cookies and similar technologies: session, security and (with consent) analytics / marketing
• Support messages and operations records

Google sign-in

When you sign in with Google, Google may share your email, name and profile information. These details are used to match an account or create an initial staff User. Access to admin or driver panels still requires an assigned role from an administrator.

Cookies, analytics and marketing

Essential cookies are used for session and security. Analytics and marketing tools load only with your consent. You can change your choice in the cookie banner on the site.

Retention

We keep booking and invoicing records for legal retention periods and operational need. Passenger documents are deleted or access-restricted within a reasonable time after the related trip or legal notification. Support requests are kept until resolved.

Your rights

You may request access, correction, deletion, restriction and other rights under applicable law (including KVKK) via the contact channels above. We respond within a reasonable time.

Third parties

Payment providers (for example card payments), map / location providers and Google (sign-in or measurement, where consented) may process data. Those parties follow their own privacy terms. We do not sell your data.